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**Exceptional Service with Heart — Thank You, Mario!**
We had the pleasure of working with Mario Perez of Audio Mix Pros LLC for both our Drums Alive pre-conference training on June 27th and the 2nd Annual Drums Alive Conference held June 28–29, 2025, in Phoenix, Arizona. From the initial setup on June 26th through the final breakdown on June 29th, Mario delivered top-tier audio visual support with professionalism, warmth, and a spirit of true partnership.
Mario was consistently friendly, supportive, and incredibly approachable—always calm under pressure and proactive in solving challenges before we even noticed them. He went above and beyond, bringing thoughtful touches like sandbag weights to safely anchor our stand-up banners around the venue—something we hadn’t even thought to request.
One moment that truly stood out: during our breakdown period, we asked if we could film a special video message for a team member who couldn’t attend. Though this meant delaying his own teardown, Mario graciously supported us without hesitation and helped ensure we had what we needed. That kind of care and generosity is rare—and so appreciated.
Mario’s technical expertise, attention to detail, and genuine dedication helped make our event smooth, memorable, and impactful for our attendees and team alike. In Hawaii, we call this the "aloha spirit"—and Mario exudes it.
Thank you, Mario, for everything. We would work with you again in a heartbeat and highly recommend Audio Mix Pros to anyone looking for AV support done with excellence and heart.
— Karen Watanabe-Sakamoto
Drums Alive
